Shipping Policy

Order Processing

All orders placed on BeyondWellness.shop are processed within 48-72 hours of purchase, excluding weekends and holidays. You will receive a confirmation email once your order has been successfully placed. A second email containing tracking information will be sent once your order has shipped, helping you stay informed about delivery times.

Shipping Methods & Delivery

We currently ship to eligible U.S. addresses where permitted by law, but we do not ship to P.O. boxes. Our standard shipping methods typically take 3–7 business days after your order has been processed. Expedited shipping options may be available at checkout for an additional fee. Please note that shipping times are estimates and may vary based on carrier delays, weather, holidays, or destination.

Shipping Rates

Shipping costs are calculated at checkout and vary based on your destination and selected shipping method. If available, free shipping promotions will be clearly displayed on the website at the time of purchase.

Backordered Items

If an item in your order is backordered, you will be notified via email with the estimated shipping date. Orders may ship in multiple packages, allowing available items to arrive on time. If you prefer to wait until your entire order is ready for shipment, please contact us at info@beyondwellness.shop immediately after placing your order.

Delays & Exceptions

While we strive to ship all orders within 48-72 hours, delays related to high order volume, inventory availability, backordered products, carrier service disruptions, holidays, or severe weather may occur. We are not responsible for delays caused by third-party shipping carriers once the package has been transferred.

Restricted Shipping

Certain products may not be available for shipment to specific states or jurisdictions due to local laws and regulations. Orders from restricted locations may be canceled and refunded at our discretion. Customers are responsible for ensuring that products ordered are legal in their jurisdiction.

Lost or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us within 48 hours of delivery at info@beyondwellness.shop. We will assist you in filing a claim with the carrier for lost packages.

Returns & Refunds

All sales are final. Please refer to our Return Policy for complete details regarding refunds, exchanges, and damaged shipments.